Mach FAQ's

How to Use the MACH V1 Ultra
This article is designed to introduce the three cleaning modes for the MACH V1 Ultra!   Remove the MACH V1 Ultra from the charging base, gently step...
Fri, 17 Mar, 2023 at 4:11 PM
What should I do if the water in the clean water tank for my MACH V1 series is not enough to clean the entire house?
    The clean water tank for the MACH vacuum cleaner may look small but it actually has a large capacity. The capacity of the clean water tank is 82...
Fri, 17 Mar, 2023 at 3:08 PM
How to pause the descaling process on my MACH V1 Ultra?
    Please note that the descaling process will take a while to complete since the vacuum will need to first use up all the water in the clean water...
Fri, 17 Mar, 2023 at 3:07 PM
Why does my MACH V1 series stop cleaning when it is placed in an upright position?
    The MACH vacuum cleaner is designed to automatically stop cleaning when it is placed in an upright position. In order to resume cleaning, please...
Fri, 17 Mar, 2023 at 2:49 PM
How to easily navigate the MACH V1 series to clean the floors?
  The MACH V1 series is designed to easily navigate and clean the floors. However, please avoid the following two common mistakes that will cause ...
Fri, 17 Mar, 2023 at 2:47 PM
Introducing the LED Indicator Light Status for the MACH V1 Ultra
  The MACH V1 Ultra vacuum cleaner is equipped with different indicator lights. Please refer to the following indicator lights and their meaning:   ...
Fri, 17 Mar, 2023 at 2:47 PM
What should I do if the water in the water tank on my MACH V1 series cannot be completely emptied out?
  If the water in the water tank cannot be completely emptied out, you can simply turn the water tank upside down and air dry it, or use a clean clot...
Fri, 17 Mar, 2023 at 2:43 PM
Which cleaning mode should I choose on my MACH V1 series to clean up a large volume of wet liquids on the floor?
  If there is a large volume of wet liquids on the floor, it is recommended to use the vacuum's smart mode to effectively clean up the wet liquid...
Fri, 17 Mar, 2023 at 2:42 PM
Why does the self-drying process for my MACH V1 series take a while to complete?
  It takes 45 minutes to complete the self-drying process. During the self-drying process, the vacuum will spin the roller brush in a 360-degree dire...
Fri, 17 Mar, 2023 at 2:40 PM
Introducing the Self-Cleaning and Self-Drying Functions for the MACH V1 Series
    Self-Cleaning and Self-Drying   After you have finished cleaning and returned the MACH vacuum cleaner to its charging base, simply press the s...
Fri, 17 Mar, 2023 at 2:39 PM