Getting Started

Getting Started with Eufy Smart Health

How to change the measurement unit on the scale?
  There are 2 ways to switch the unit: 1. Simply press the UNIT button on the back of the scale to switch between Pounds, Stone, and Kilograms. (Smart ...
Wed, 11 May, 2022 at 10:20 AM
How to connect eufy Smart Scale P2 series to Bluetooth?
Please make sure you have already downloaded and installed the EufyLife app on your phone. You can download the EufyLife app from Google Play Store and Appl...
Wed, 11 May, 2022 at 10:09 AM
How to connect eufy Smart Scale P2 series to WiFi? (For iOS)
Before starting the setup process, please ensure the following: Your iPhone is connected to a 2.4GHz WiFi network and you know the WiFi password. Ensu...
Wed, 11 May, 2022 at 10:13 AM
How to connect Smart Scale P2 series to WiFi? (For Android)
Before starting the setup process, please ensure the following:   Your phone is connected to a 2.4GHz WiFi and you know the WiFi password. Ensure tha...
Wed, 11 May, 2022 at 10:12 AM
What should I do if I can't log in to my eufy account?
If you fail to log in to EufyHome/EufyLife app, the issue may be due to the following reasons: Invalid Email address Account has not been registered Wro...
Thu, 21 Apr, 2022 at 9:16 AM
What should I do if the Bluetooth connection fails?
For Smart Scale(T9140), Smart Scale C1(T9146), and Smart Scale P1(T9147), please try the following steps:   1. Replace all batteries on the Smart Scale. ...
Wed, 11 May, 2022 at 10:06 AM
What should I do if the WiFi connection shows "FAIL"? (For Smart Scale P2 series)
  If you fail to connect to your scale, the EufyLife app displays Failed to verify WiFi information.   Please try the following troubleshooting steps t...
Wed, 11 May, 2022 at 10:01 AM