Please refer to the following methods to find the serial number for your MACH V1 series:
- The serial number can be found via the eufy Clean app (For confirming product problems better, please copy device information to customer service).
- Remove the floor cleaner tank and the serial number is printed on a sticker on the handle
- Find the serial number via the Device Info menu on the vacuum cleaner.
If you have any further questions, please contact eufy support engineers for assistance.